Every referral is an opportunity. Most teams don't have the system to evaluate them thoroughly.

Intelligent Intake instantly scores every inbound hospice, home health, and palliative care referral for completeness and clinical strength, without adding work for your intake team.

Referrals arriving by fax, portal and EHR, scored by Grace and marked ready: scored, verified, scheduled
The problem

The referral that sat until Monday.

Most organizations receive referrals by fax, phone, or EHR notification, then review them manually, often under pressure. The ones that arrive after hours wait. That wait decides whether a strong referral is admitted, delayed, or lost. Inconsistent evaluation means strong referrals get buried while incomplete ones consume staff time.

The solution

Every referral, scored the moment it arrives.

As referrals arrive, Intelligent Intake evaluates them for completeness, urgency indicators, and missing clinical information, using criteria aligned with your intake process. Your team immediately sees which referrals need attention, which need more information, and which are ready for next steps. No more guessing. No more strong referrals buried in the queue.

Automated scoring of every inbound referral
Clinical completeness evaluated instantly
Clear prioritization for your intake team
Missing information flagged before it causes delays
Works within your existing referral workflow

See Intelligent Intake on your referrals.

Intelligent Intake is available today. Tell us about your intake workflow and referral volume, and we'll walk through how scoring fits the way your team already works.

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Part of the Grace platform

Intelligent Intake is one capability of six.

Call GraceSchedule a demo