A missed appointment is bad for care and bad for business.

BookIt automatically identifies missed appointments and reaches out to rebook patients, without adding work for staff. Integrated directly with Athenahealth. Fully passive for your team.

Live in hoursAthenahealth-integrated100% passiveHIPAA
BookIt
Automatic rebooking
Today 9:12 AM · no-show detected
Hi Maria, we're sorry we missed you today. Want to grab another time? Just reply with one:Tue 2:00 · Wed 10:30 · Thu 4:15
Wednesday 10:30 works
Done. You're booked for Wed 10:30 with Dr. Lee. We'll text a reminder the day before.
Rebooked & synced to Athenahealth9:14 AM

One text. One tap. No portal, no phone tree.

10–20%
of missed appointments rebook automatically
40%+
of rebooked patients show up
$9k+
recovered in a single month
100%
passive workflow for staff

Most organizations recover the BookIt subscription cost within the first month.

How it works

Three steps, zero staff time.

1

A patient misses their appointment

BookIt detects the no-show in real time. No one has to notice, flag, or act.

2

A single text goes out

The patient gets available slots. One tap to rebook. No login, no phone tree, no portal.

3

Your schedule fills itself

The appointment books automatically and syncs back to Athenahealth. Your front desk doesn't touch it.

Proof from the field

It just works, in the background.

BookIt quietly recovered appointments we didn't even realize we were losing. Our front desk doesn't touch it. It just works.
Renee M.Director of Performance Analytics, Open Health Care Clinic
BookIt made recovering missed appointments almost entirely passive for our staff. Patients rebook easily, schedules refill automatically, and our team stays focused on the clinic.
Tim Y.CEO, Open Health Care Clinic
Integration

Live within hours, not weeks.

Integrates directly with Athenahealth. HIPAA compliant and end-to-end encrypted.

Additional EHR integrations in development. Contact us for a custom integration.

Questions

What teams ask before they turn it on.

BookIt integrates directly with Athenahealth today. Additional EHR integrations are in development. Contact us and we'll talk through a custom integration for your system.

BookIt handles the rebooking flow and hands anything outside it to your team. It never improvises a clinical answer. Replies that need a person are routed to your staff, not left unanswered.

Yes. BookIt is HIPAA compliant and end-to-end encrypted, operating under a standard Business Associate Agreement.

None. BookIt is a 100% passive workflow: it detects the no-show, sends the text, books the slot, and syncs it back. Your team stays focused on the patients in front of them.

Part of the Grace platform

BookIt is one capability of six.

See what BookIt could recover for your clinic and your patients.

Call GraceSchedule a demo