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Turn missed appointments
into revenue automatically

BookIt is an AI assistant that re-engages 100% of no-show and canceled patients through SMS, email, or voice — with no extra work for your team. Patients who rebook through BookIt show up over 90%+ of the time, helping you keep schedules full and recover thousands in lost revenue every month.
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Big improvements with minimal effort

100%
of no-shows and cancellations automatically re-engaged
10%
or higher no-shows rescheduled
$10k
or higher monthly revenue increase
30seconds
for patients to reschedule.

*Results based on a medium-sized clinic with a 20% no-show rate. Actual results may vary.

Smart, automated rescheduling in real time

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AI-powered outreach

Detects no-shows and cancellations instantly, then triggers automated outreach

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Smart rescheduling

Real time availability + provider rules = best open slot

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Patient friendly

One-tap reschedule, no app or login required improving patient satisfaction

EHR
EHR syncing

Integrated directly with Athena’s scheduling system in real time

Traditional rebooking

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Missed appointment

Front desk calls patient to reschedule

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No answer

Scheduling department wastes time on hold without ever getting a pick up

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No rebooking

Patient isn’t rebooked, revenue and clinical time wasted

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Lost revenue

Patient doesn’t return, their care is hampered and revenue is lost

Rebooking with BookIt

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Missed appointment

BookIt automatically messages them

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Patient rebooks right from their phone

Patient picks new time slot right from chat

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Patient is booked

Zero time wasted for clinical staff, and minutes for a patient to schedule

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Patient returns

90%+ of patients who rebook with BookIt show up to their appointment

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See BookIt in action

Watch a mini demo and book time with us

Key features

Naveon BookIt is cloud-based, low-lift to implement, and fully supported by our client success team. From Athena integration to workflow tailoring, we ensure your team is up and running quickly—with no interruption to current systems.

  • AI-Powered Outreach: Detects no-shows and same-day cancellations, then triggers multi-channel outreach via SMS, email, or voice, depending on patient preference.
  • Smart Rescheduling Engine: Uses real-time availability, visit type, provider rules, and patient preferences to suggest the best open appointment slots.
  • Simple Patient Experience: Patients get easy, mobile-friendly prompts to confirm, reschedule, or cancel—no login or downloads required.
  • Seamless Scheduler Integration: Works with Athena EHR systems to ensure every change is updated in real time.
  • Fully Autonomous Workflow: Removes the need for staff to manage callbacks, waitlists, or cancellations manually.
your care clinic

Built for Healthcare. Compliant by Design

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FAQs

How does BookIt detect missed appointments?

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BookIt automatically monitors your EHR for no-shows and same-day cancellations, then triggers outreach without staff intervention.

How do patients reschedule?

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Patients get a simple SMS, email, or voice prompt with one-tap options to confirm or reschedule—no login, no app required.

Will BookIt work with our existing EHR?

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Yes. BookIt  integrates directly with Athena and updates schedules in real time.

How long does implementation take?

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Most clinics launch in days, not weeks. BookIt is cloud-based, simple to configure, and fully supported by our team.

How does contracting work?

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It’s simple and fast. We keep agreements short, clear, and designed to get you started quickly.

  • Standard BAA – HIPPA Compliance is built in.
  • 3-Page License Agreement – Concise and easy to understand.
  • 1-Page Term Sheet – Clear terms, no surprises.

Most organizations complete contracting in days, not weeks. Our goal is to make it as quick and frictionless as possible.

What if I have another question?

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We would love to hear from you! Schedule a call with our team, or send us a message.

Sign up for a demo

Give us 15 minutes to show you how AI-powered tools can ease staff burden and keep patients engaged.

Book a demo

Send us a message

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HIPAA compliant
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HITRUST certified
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SOC 2 compliant
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