Naveon videos help patients and families understand what’s going on in the Emergency Department
Help patients and families deal with the stress of the ED
The Emergency Department can be frightening and overwhelming. Effective communication is crucial for patient cooperation, reducing anxiety, and providing optimal care. Using specific strategies, care teams can build trust, enhance comfort, and improve communication outcomes.
Patient Survey Results
93%
found videos helpful
91%
found videos understandable
67%
said that some of the information provided was new to them
94%
said that these videos helped them understand their choices
94%
would recommend these videos to others
Video Engagement Across Care Settings
20K+
videos viewed
38%
completed entire video
60%
average completion rate
Highly-Engaging Educational Videos
This video series covers everything the patient or family needs to know, like arrival in the Emergency Department, triage, temporary support, the ED care team and treatment plans.
About Naveon
Naveon is a built-for-purpose patient engagement and education company. For a fraction of the cost of a medical assistant, your practice can deliver consistent and understandable engagement along with education on the most important topics, which leads to better experiences and outcomes for everyone.